FAQ

  • Where is your store based in?

    I currently live in Oahu, Hawaii.

  • How long will it take to receive my order?

    If you don’t receive you’re package within 14 days please email me at: Nanipinkdesign@gmail.com***

  • Do you ship internationally?

    ***

  • What is this store's return and exchange policy?

    All sales are final.

    Any damaged goods cannot be exchanged or be eligible for refund. Please note that I cannot control how postal services treat my packages, but I try to pack the orders as well and protective as I can. If items arrive damaged/missing not caused by shipping, e.g. missing. Please contact me asap via email: nanipinkdesign@gmail.com with photos and I´ll see if I can replace or partially refund your order.

  • CANCELLATIONS

    We are able to cancel orders or offer refunds as long as the order has not already been shipped out. For any concerns please contact us immediately via Email: nanipinkdesign@gmail.com

  • WHY IS SHIPPING EXPENSIVE?

    Currently I run my business by myself based in Hawaii. I try to keep cost low as possible. The price you pay is the price I’m paying at the post office.

    Thank you for your understanding and patience.